NHS prescription delivery service
- Medications delivered to your doorstep
- Prescriptions delivered on a consistent schedule
- Prevent running out of essential medications
Fast & Reliable Prescription Delivery Right to Your Doorstep
Experience the ease of having your prescriptions delivered. Our seamless service is here to help you maintain your health regimen without the hassle of pharmacy visits.
Fuss free prescription service
Take control of your health and order your medicines at the touch of a button wherever you are, whenever you want.
We’ll handle the hard part. Our online pharmacy team will talk to your GP, package your medicines and have them sent right to you.
We will also send you reorder reminders so that you never run out of your medication.
Free prescription delivery
When you order with Chatham Pharmacy, you won’t have to pay any more than the same prescription at the pharmacy.
The delivery itself is completely free. If you’re exempt from paying for your prescriptions or you have a PPC, you can upload this in our app or on our website.
Order your prescription
Easily order your prescription using our website. If you don’t have one yet, don’t worry our team can contact your GP on your behalf.
We handle everything confidentially to ensure your medications are prepared accurately and efficiently, giving you one less thing to worry about.
Receive your medications
Once your prescription is processed, we’ll prepare your medications and deliver them to your doorstep.
Our reliable delivery service ensures your order arrives on time and in perfect condition, so you can focus on your health without the hassle of visiting the pharmacy.
How does the NHS prescription delivery service work at Chatham Pharmacy for Medway residents?
At Chatham Pharmacy, we want to make receiving your medication hassle-free, especially for patients in Medway. Once you’re registered with our delivery service, we coordinate directly with your GP to obtain your NHS prescription. Our team then dispenses your medication, packs it securely, and arranges a convenient delivery slot. Whether you’re at home, work, or a relative’s address, we’ll bring your prescriptions right to you, saving you a trip to the pharmacy.
Is the delivery service free?
Yes, our prescription delivery service is free for NHS patients across Medway. You’ll only pay the standard NHS prescription charges if you’re not exempt. We believe cost shouldn’t be a barrier to receiving your medication, so we aim to keep our service accessible. If you have any questions about fees or exemptions, our friendly team is here to help clarify everything and ensure you get the support you need.
Do I need to be home to receive my prescription?
Not necessarily. We understand you might be busy or unable to wait at home. If you can’t be there, we can deliver to a safe location, such as with a trusted neighbour or relative in Medway. However, for certain controlled medicines, you or someone you trust may need to sign for the delivery. We’ll always discuss a suitable arrangement in advance to ensure your medication arrives safely and meets NHS guidelines.
Which areas do you cover for delivery?
We cover the entire Medway region, including Chatham, Gillingham, Rochester, Rainham, and Strood. If you’re located further afield, please contact us to see if we can extend our service to your area. Our goal is to make prescription deliveries accessible to as many local residents as possible. We also welcome feedback on how we can improve coverage. If you have any concerns about your address, just give us a call.
Can I track the status of my delivery?
Absolutely. Once your GP has issued your NHS prescription and we’ve prepared your medication, we’ll notify you by text, email, or phone. You can then follow up with us directly if you need an estimated delivery time or any updates. We aim to keep you informed every step of the way, so you’ll never be left guessing when your medication will arrive. If you have any concerns, our team is always ready to help.
Who can sign for the delivery on my behalf?
Anyone you trust, such as a family member, friend, or neighbour, can sign for your prescription if you’re unable to do so. However, for certain controlled medications, it’s best if the patient themselves is present to confirm identity. If you have special requirements, please let us know when you arrange your delivery. We’ll do our utmost to accommodate your needs while ensuring NHS guidelines and patient safety remain our top priority.
What if I’m exempt from NHS prescription charges?
If you’re exempt from NHS prescription charges, simply provide valid evidence, such as a medical exemption certificate or prepayment certificate, when you register. We’ll make sure you’re not charged for prescriptions you’re entitled to receive for free. Our team will guide you through the process and confirm everything with your GP if needed. If you have any questions about exemptions, we’re here to help you understand and claim your benefits.
Can I still use the service if I’m not exempt?
Absolutely. Our NHS prescription delivery service is available to everyone in Medway, whether you pay for your prescriptions or qualify for exemptions. You’ll only be charged the standard NHS prescription fee unless you hold a valid exemption. We believe convenience should be accessible to all, so we’re happy to deliver your medication at no extra cost. If you have any questions about fees or exemptions, our team is always ready to assist.