Open today until 18:1530+ NHS & private services · same-week appointments, walk-ins welcome 139 New Road, Chatham · 2 min from the station
Open until 18:15 · 30+ services · walk-ins welcome
LEGAL & COMPLIANCE

Pharmacy Regulation

Chatham Pharmacy is proud to meet the highest regulatory standards. This page sets out our registrations, governance framework and the standards we follow every day.

📄 Last updated: 1 July 2026📍 Chatham Pharmacy, ME4 4PT
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1. GPhC registration

Chatham Pharmacy is registered with the General Pharmaceutical Council (GPhC), the independent regulator for pharmacies in Great Britain.

  • Pharmacy premises number: 1031112
  • Registered address: 139 New Road, Chatham, Kent, ME4 4PT

You can verify our registration on the GPhC pharmacy register.

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2. Superintendent Pharmacist

Our Superintendent Pharmacist is Mandeep Sandhu, MPharm. The Superintendent Pharmacist holds overall responsibility for the safe and effective running of the pharmacy, including:

  • The safe supply of medicines
  • Compliance with pharmacy legislation and standards
  • Management of all pharmacy staff and operations
  • Maintaining the quality of pharmacy services
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3. Responsible Pharmacist

In accordance with the Medicines Act 1968 and the Responsible Pharmacist Regulations 2008, a Responsible Pharmacist is on duty whenever the pharmacy is open. The Responsible Pharmacist:

  • Must be physically present in the pharmacy or its immediate vicinity
  • Is responsible for the safe and effective running of the pharmacy during their shift
  • Must display their name and registration number prominently in the pharmacy

The name of the current Responsible Pharmacist is displayed at the pharmacy counter at all times.

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4. Standards we follow

We operate in accordance with the GPhC's Standards for Registered Pharmacies, which cover:

  • Governance: clear procedures, risk management and quality assurance
  • Staff: qualified, trained and supported team members
  • Premises: safe, clean and suitable for the services we provide
  • Services: delivered safely and effectively, centred around patient needs
  • Equipment and facilities: maintained and calibrated appropriately

All pharmacists and pharmacy technicians must also meet the GPhC Standards for Pharmacy Professionals, covering person-centred care, professionalism, communication, clinical knowledge and leadership.

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5. Controlled drugs

We comply fully with the Misuse of Drugs Act 1971 and the Misuse of Drugs Regulations 2001. This includes:

  • Maintaining a controlled drugs register as required by law
  • Secure storage in a locked controlled drugs cabinet that meets Home Office specifications
  • Regular stock reconciliation and balance checks
  • Recording of all receipts, supplies and destructions
  • Cooperation with controlled drugs inspections by the GPhC and NHS England
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6. NHS contract

Chatham Pharmacy holds an NHS Community Pharmacy contract with NHS England. Under this contract, we provide:

  • Dispensing of NHS prescriptions
  • Pharmacy First consultations for seven common conditions
  • New Medicine Service (NMS) for patients starting new medications
  • NHS flu and COVID-19 vaccinations
  • Repeat prescription management and electronic prescription service (EPS)
  • Healthy living advice and public health campaigns
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7. Yellow Fever vaccination centre

Chatham Pharmacy is a designated Yellow Fever Vaccination Centre, registered with the National Travel Health Network and Centre (NaTHNaC) and authorised to administer Yellow Fever vaccines and issue International Certificates of Vaccination.

Our travel clinic pharmacists have completed the NaTHNaC training programme and maintain their competency through annual updates and continuing professional development.

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8. How to verify our registration

You can independently verify our pharmacy registration and the registration of our pharmacists:

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9. Raising concerns

If you have any concerns about the services provided by Chatham Pharmacy, please speak to the pharmacist on duty or contact us:

For formal complaints, please see our Complaints Procedure. You can also contact the GPhC directly:

NEED HELP?

Questions about this policy?

Our team is happy to help. Get in touch by phone, email or pop into the pharmacy on New Road.

Contact Us📞 01634 404142